Shipping Policy

At OriPure, we strive to provide reliable and efficient shipping services to customers worldwide. We work with our production facilities and fulfillment partners to ensure your orders are processed and delivered as efficiently as possible.

1. Where Do We Ship From?

Most OriPure orders are currently fulfilled from our facilities and fulfillment partners in China.

Depending on product availability and the delivery destination, some orders may be shipped from other fulfillment locations, including warehouses in the United States, Canada, or Europe.

Whenever possible, we select a suitable fulfillment location and shipping method to provide efficient delivery.

Orders containing multiple items may be shipped in separate packages.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

Customized or made-to-order products may require additional preparation or production time before shipment.

Processing times may also be longer during peak seasons, holidays, or periods of high order volume.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

3. Estimated Delivery Times

Delivery times vary depending on the shipping destination, product availability, fulfillment location, and shipping carrier.

• United States: Delivery times depend on whether the order is shipped from a local warehouse or internationally.

• Canada: Orders may be shipped from domestic or international fulfillment locations.

• Europe: Orders may be fulfilled from China or other available fulfillment locations.

• Other International Destinations: Delivery times vary depending on the destination country and shipping method.

For internationally shipped orders, delivery may take approximately 7–39 days, depending on the destination, carrier, customs processing, and shipping method.

These delivery estimates are approximate and may be affected by circumstances beyond our control. Any delivery timeframes required by applicable consumer protection laws will continue to apply.

4. Shipping Carriers and Tracking

We work with various international shipping carriers and fulfillment partners depending on the shipping location and destination.

Tracking information will be provided by email when available.

Please note that tracking updates may take some time to appear after shipment.

5. Customs Duties and Import Taxes

For international orders, customs duties, import taxes, and other applicable charges may be assessed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping fees and may be the responsibility of the customer.

Any taxes or duties collected at checkout will be displayed during the checkout process.

6. Shipping Delays

Although we make every effort to deliver orders within the estimated time frame, delays may occasionally occur due to customs inspections, carrier disruptions, weather conditions, public holidays, or other circumstances beyond our reasonable control.

If your order experiences an unexpected delay, please contact us so we can assist you.

Nothing in this section limits any statutory rights or remedies available under applicable consumer protection laws.

7. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We will do our best to update the address before shipment, but changes cannot be guaranteed once an order has been processed or dispatched.

If a package is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment, where permitted by applicable law.

8. Contact Us

If you have any questions regarding shipping or order tracking, please contact us.

OriPure

Operated by ORIPURE MUSIC ELECTRONIC COMPANY LTD, British Columbia, Canada.

Website: https://oripurepickups.com

Email: sales@oripurepickups.com